Quality Best Practice 3 - Achieving Service Excellence

Quality Best Practice 3 - Achieving Service Excellence

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1 If you resolve a complaint successfully, you not only make a customer happy, you also keep the customer. ... call service is crucial to the provision of good customer services, as DELL, the computer systemscompany discovered when it wonanbsp;...


Title:Quality Best Practice 3 - Achieving Service Excellence
Author: Select Knowledge
Publisher:Select Knowledge Limited -
ISBN-13:

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